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Accessibility Statement

This statement was last updated on 07/03/2026.

 

We at Farnham Jetting and Drainage are working to make our site www.farnhamjettinganddrainage.co.uk accessible to people with disabilities.

What web accessibility is

Our Commitment

We are committed to providing an inclusive and accessible service for all customers, including those with disabilities or additional access needs. We believe everyone should be able to access our services fairly and with dignity, and we strive to ensure that no customer is disadvantaged when using our services.
Our company operates in accordance with the principles of the Equality Act 2010 and aims to treat all customers with respect, fairness, and professionalism at all times.

Accessibility adjustments on this site

We aim to make our services accessible to as many people as possible. Where practical, we will take reasonable steps to remove barriers that may prevent customers with disabilities from accessing our services.

This may include:

  • Providing clear and accessible communication

  • Allowing flexible appointment arrangements where required

  • Offering additional assistance during service visits when appropriate

  • Communicating in alternative ways if necessary

  • If you have any accessibility requirements, we encourage you to inform us when booking a service so that we can make appropriate arrangements where possible.

Staff Awareness

Our team is expected to treat all customers with respect and understanding. We aim to ensure our staff remain aware of the importance of accessibility, inclusion, and equal treatment in all aspects of customer service.

Accessibility arrangements in the organization

We aim to make our services accessible to as many people as possible. Where practical, we will take reasonable steps to remove barriers that may prevent customers with disabilities from accessing our services.

This may include:

​

  • Providing clear and accessible communication

  • Allowing flexible appointment arrangements where required

  • Offering additional assistance during service visits when appropriate

  • Communicating in alternative ways if necessary

​

If you have any accessibility requirements, we encourage you to inform us when booking a service so that we can make appropriate arrangements where possible.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
 

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